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We understand that privacy is very important to our guests. We want to make sure that you understand why we may collect certain information, how we use it, and how we protect it. We want our guests to feel confident that their personal information is handled with the utmost care.

General statistical information
Visits to Profitstar.com are monitored for statistical information such as the number of visits to our site and the pages guests visit. Profitstar Inc. also tracks and collects your computer's IP address to help with system administration and to compile information about traffic patterns on our site. Your computer IP address identifies your computer and the network or Internet service provider to which your computer is connected.

What is covered?
All personal information you provide directly to Profitstar through our site is covered under this privacy policy. The information may include details such as name, title, institution, phone, fax, email address, asset size, location, and other details about you and your institution.

Information posted to the Profitstar Online Community message board is not protected under this privacy policy.  Please keep in mind that whenever you voluntarily disclose personal information in a public area online, even within a password-protected area for example, this information may be collected and used by others. In short, if you post personal information online that is accessible to others, you may receive unsolicited messages from other parties in return. Profitstar is not responsible for information you disclose under these circumstances. Finally, you are solely responsible for maintaining the secrecy of your passwords and/or any account information. Please be careful and responsible whenever you're online.

What about personal information I give to Profitstar?
If you communicate with Profitstar through our site or register for any services on our site, we may collect the following information about you: 

  • First name 
  • Last name 
  • Institution and related information
  • Title
  • Address
  • Telephone Number
  • Email Address
  • Other information you might volunteer

From time to time, Profitstar may conduct surveys on our site for research purposes. When you participate in a survey, the information you provide about yourself and the responses to the questions will be used only by Profitstar. We do not collect information from surveys for use by other businesses.

Online transactions
Profitstar maintains a policy that we do not process credit card transactions on our site.  However, Profitstar contracts with a third-party vendor to facilitate credit card transactions.  Once you leave profitstar.com to process your transaction, your privacy is protected by the third-party vendor.

Other information resources used by Profitstar
Profitstar maintains a database of institutions and key contacts from every financial institution on the North American continent. This information is licensed through a third party company and is used for direct mail and other marketing-related functions. Direct mail processes comply with the Direct Marketing Association's guidelines.

How do I know that the information about me is safe with Profitstar?
Under normal circumstances, Profitstar will not share any information collected via our site with other organizations. We do not and will not lease, license, or rent our information or provide access to entities to 'harvest information' from our site. When we collect information, it is for the sole purpose of improving Profitstar, our site, and providing better service to our guests.

The only time we will divulge a guest's personal information to a third party are:

If we believe in good faith that the law requires such disclosure.

If we need to disclose the information in order to identify, contact, or initiate legal action against someone violating the rights or property of Profitstar, other Profitstar.com guests, or anyone else who can be harmed by such activities.

If Profitstar contracts with an outside research firm. In that case, we may provide information about you in order for the research firm to contact you regarding participating in surveys, focus groups, or other research activities that will help us improve our products and services. The research firm will be bound by its contract with us to use our information strictly for our research purposes, to keep our information confidential, and to adequately secure or destroy its records of our information when the research is complete so that information cannot be obtained by others.

At times, our information on you may be inaccurate or require updating. Changes to information may be made by contacting the Webmaster via email or in writing at the addresses listed below. Profitstar provides links to Industry web sites, business partners and affiliates from our site. Profitstar is not responsible for information collected or maintained by these entities. Once you leave the www.profitstar.com domain, you are no longer protected under our privacy policy.

Cookies and how Profitstar uses them
A cookie is a small amount of data that is transferred from a Web server through your browser and stored on the hard drive of your computer. The data in a cookie varies, depending on the reasons for the cookie. For example, if you have a special username and password to log into a part of our site, the cookie may contain your user name and password so that when you log on, the Web server recognizes you.

As Profitstar improves our service and offers our guests more online features/resources, cookies may be used to assist in that personalization process.

You do not have to permit the use of cookies. You can, through the options in your Web browser, choose to accept all cookies, choose to reject all cookies, or choose to receive notification when a cookie is being delivered so that you can make a decision whether to accept each cookie on a case-by-case basis. If you refuse all cookies, or refuse particular cookies, you may not be able to use some of the features of our site.

Contacting Profitstar
If you have any questions about our privacy policy or the privacy practices of this site, please contact us at webmaster@profitstar.com.

You may also telephone your client support representative or the communications director at 800.356.9099. You may also write to us at:

Profitstar Inc.
Attn: Webmaster or Privacy Statement
2110 Papillion Parkway, Suite 110
Omaha, NE 68164


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